Gaming is for fun — not stress. Responsible gaming at Krekaya means knowing your limits, taking breaks when needed, and keeping gaming purely for enjoyment. Our tools and guidelines are here to help you do exactly that.
At Krekaya, we keep every player safe by following these 6 core principles
Set daily or weekly limits to keep your gaming time in check.
Set maximum deposit and bet limits that match your budget.
Take a temporary or permanent break and keep your account secure.
Understand gaming risks and learn tips for responsible play.
Whatever the issue, our support team is always here for you.
Review your gaming data and identify patterns.
Customizable Protection Controls for Every Player
| Protection Features | Purpose | Maximum Limit | Adjustable |
|---|---|---|---|
| Daily Deposit Limit | Daily Deposit Limit | BDT 50,000 | Yes |
| Weekly Bet Limit | Maximum Weekly Betting Amount | BDT 250,000 | Yes |
| Maximum Bet Per Game | The maximum you can wager in a single bet | BDT 5,000 | Yes |
| Session Time Limit | Maximum Continuous Play Time | 8 Hours | Yes |
| Temporary Self-Exclusion | Temporary Account Closure | 1 Day – 6 Months | Yes |
| Permanent Self-Exclusion | Permanently Close Your Account | Unlimited | Increases Only |
| Self-Assessment | Assess Your Gaming Habits | Unlimited | Yes |
| Gambling Block | Block Access to All Gaming Sites | At the National Level | Policy-Based |
New members can play with no limits for the first 7 days, then add limits whenever it suits them.
These questions can give you an honest picture of your gaming habits
Do you regularly spend more than your planned budget?
Have you ever borrowed money to fund your gaming?
Have you had conflicts with family or friends over your gaming?
Do You Play More to Try to Win Back Money You've Lost?
Is gaming getting in the way of your work or studies?
Do you feel restless or dissatisfied when you're not gaming?
If you answered yes to 3 or more of the questions above, it may be time to review your gaming behaviour and seek help.
Follow these simple guidelines to keep your gaming experience safe and enjoyable
Before you start gaming, set a monthly budget that is comfortable for your financial situation. Never use money earmarked for essentials such as food, rent, or education.
Add daily, weekly, or monthly limits to your account. You can update these limits at any time — they're there to keep you in control and playing safely.
Take a 10-minute break after every 50 minutes of play. Gaming is entertainment — not a coping tool or a way to relieve stress. Never turn to gaming to work through personal or emotional problems.
Limit yourself to 2–3 hours of play at a time. If you feel like your sessions are running without boundaries, activate Krekaya's session limit feature right away.
If you or someone you know is showing signs of gaming addiction, reaching out for help is the first step. The Krekaya support team is available 24/7, and national organizations also offer free counseling.
If you notice one or more of the following signs in yourself, review your gaming habits and consider seeking help:
Your gaming spending is exceeding your means or your debt is increasing.
Family members are concerned or raising objections about your gaming.
Your performance at work or school is declining because of gaming.
You find it nearly impossible to stop, no matter how long you've been playing.
You feel restless, irritable, or low when you're not gaming.
You're hiding your gaming activity from family or friends.
We offer a range of tools to support your responsible gaming journey. All of them are free and always available in your account:
Get a full overview of your gaming activity, wins, losses, and spending. Here you can spot trends and patterns in your play.
Set time and spending limits for your gaming. Limits can be updated in under 1 minute and take effect immediately.
View your full gaming history, including details and outcomes for every bet. All your information is always transparent and accessible.
Talk to our trained support team anytime. We're here to help with concerns about your gaming behavior or questions about setting limits.
If you or a loved one is struggling with gaming addiction, free resources are available both in Bangladesh and internationally:
Gamblers Anonymous: A worldwide support network. Join at www.gamblersanonymous.org or find a local group near you.
SAMHSA (United States): +1-800-662-4357. Search for local services in your country.
GamCare (United Kingdom): Informative guides and FAQs. www.gamcare.org.uk
Mental Health Services in Bangladesh: Contact your nearest government hospital or mental health centre.
Gaming addiction is a serious issue, but help is always available and recovery is possible. Seeking professional help is not a sign of weakness — it takes real strength.
Playing at Krekaya is about more than entertainment — it means gaming safely and responsibly. Our tools, limits, and support are with you every step of the way. If you're not a member yet, join today and experience gaming the right way.